Shipping policy
Shipping Policy
Thank you for shopping with nurture8020.
This Shipping Policy explains how we handle delivery of physical products, including hardback and paperback books, as well as digital products purchased through our online store.
Physical Products
We currently sell physical copies of Clients for Life, including hardback and paperback editions.
Orders for physical products are processed as quickly as possible after payment has been received. Please allow 2–5 working days for order processing before dispatch, unless otherwise stated on the product page.
Delivery times may vary depending on your location, the delivery service used and the availability of stock.
UK Delivery
For UK orders, delivery will usually take approximately 3–7 working days after dispatch.
Delivery costs will be shown at checkout before you complete your purchase. From time to time, we may offer promotional free shipping or bundled shipping offers.
International Delivery
We may offer delivery to selected international locations, including the United States.
International delivery times vary depending on the destination country, carrier and customs process. As a guide, international orders may take approximately 7–21 working days after dispatch, although delays can occasionally occur.
Any customs duties, import taxes, local charges or handling fees are the responsibility of the customer. These charges are not included in the product price or shipping cost unless clearly stated at checkout.
Pre-Orders
If you purchase a pre-order item, the estimated publication or dispatch date will be shown on the product page where possible.
Please note that publication, printing and fulfilment dates can occasionally change. If there is a significant delay to your pre-order, we will aim to keep you updated using the contact details provided at checkout.
Where an order includes both pre-order and available items, we may either ship items together when the pre-order product becomes available or ship items separately, depending on the order and fulfilment arrangements.
Digital Products
Digital products do not require shipping.
Where you purchase a digital product, such as an eBook, downloadable guide, course access or other digital resource, access details or download links will usually be provided by email or made available after checkout.
Please ensure that the email address used at checkout is correct. If you do not receive your digital product access email, please check your spam or junk folder before contacting us.
Incorrect Delivery Details
Please check your delivery details carefully before placing your order.
We are not responsible for orders that are delayed, lost or returned due to incorrect or incomplete delivery information provided at checkout. If you notice an error after placing your order, please contact us as soon as possible and we will do our best to help before the order is dispatched.
Lost or Delayed Orders
If your order has not arrived within the expected delivery window, please contact us using the details below.
We will review the order and, where appropriate, liaise with the delivery provider or fulfilment partner. Please note that delivery delays may occasionally occur due to factors outside our control, including postal delays, customs processing, adverse weather, public holidays or carrier disruption.
Damaged Items
If your physical product arrives damaged, please contact us within 7 days of delivery.
Please include your order number, a description of the issue and photographs of the damaged item and packaging where possible. We will review the matter and may offer a replacement, refund or other appropriate resolution depending on the circumstances.
Contact Us
If you have any questions about shipping, delivery or digital product access, please contact us at:
Email: grow@nurture8020.com
Website: www.nurture8020.com
We will do our best to respond as quickly as possible.